Elements and Performance Criteria
- Prepare to support e-learning
- Preview e-learning management system
- Test organisation's e-learning management system to ensure completion of an on-line course is possible
- Check effectiveness of functions of e-learning management system, including email to on-line cohort, discussion boards, downloading of materials and management of work
- Identify issues impacting on the effectiveness of an e-learning management system and identify changes to enhance its application
- Access sufficient information to meet the needs of the research brief
- Implement e-learning support
- Confirm learning outcomes with students and teachers and establish access to e-learning technology and materials in accordance with individual needs and the e-learning strategy
- Assist students through identified support mechanisms and manage contingencies in accordance with organisation standards
- Use learning management system to track e-learning progress and outcomes in accordance with the learning strategy and privacy requirements
- Review e-learning
- Review the e-learning program in terms of its applicability to the student's needs and the organisation's capacity to support the process
- Obtain feedback from students about their level of satisfaction with e-learning against set criteria
- Gather feedback from other stakeholders on the use of the e-learning management system and e-learning approaches generally
- Use feedback to identify areas for follow up or improvement and document recommended changes in accordance with organisation requirements